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Your outsourced IT department in London

Managed IT for London teams without an in-house IT department. A first response within two business hours, systems looked after before they fail, and engineers who fix the cause rather than replace the kit.

Our track record - via Fixfactor

12+

Years in London

220k+

Repairs completed

4.9

Google rating

Why Evolfe

IT that prevents problems, not just fixes them

You don't have an IT department - so we become one. We monitor, secure and maintain your systems, so most problems are sorted before they ever reach your team.

Small teams need IT that stays out of the way: plain answers, a direct line to people who know your setup, and fixes that hold.

Proactive Monitoring

We catch issues before they impact your business.

Clear Terms

Published plans, fixed-price projects, and no long lock-in - a three-month start, then monthly.

Rapid Response

Critical issues within 1 business hour, everything else within 2 (Mon–Fri).

Hardware Depth

12 years of component-level repair through Fixfactor - we find the cause instead of replacing the device.

Evolfe IT support team London

Reviews

Don't take our word for it

Our engineers have supported London customers for 12 years through Fixfactor, our repair arm. The name on the door changes - the standards don't.

“They retrieved the data I needed from a failing drive with 100% success.”

Tony K.

Data recovery

“Fixfactor collected my laptop, repaired the screen and solved the software issue, and returned it within a few hours… I strongly recommend them.”

Christine F.

Laptop & software support

“Fantastic service from start to finish… completely transparent about the risks… quick replies, clear explanations.”

Paulius K.

Honest advice

“I cannot recommend this super friendly and extremely professional business highly enough… it took just minutes to diagnose.”

Amanda

Diagnosis & professionalism

4.9 on Google - from reviews left by Fixfactor customers.

How It Works

Getting started is simple

01

Consultation

A 30-minute call about your team, your setup and what keeps breaking.

02

Audit & Recommendation

We review your devices, network and security basics, then recommend a support level.

03

Proposal & Agreement

One clear document: scope, pricing and response times.

04

Onboarding & Support

We document your systems, set up monitoring and take over the day-to-day. You're covered from day one.

We work where our clients work

On-site support across central London

Most issues are solved remotely. When one needs hands on the kit, an engineer visits - with a same-day target for critical issues in central London, including coworking and flex spaces.

  • Victoria
  • Westminster
  • Mayfair
  • Soho
  • City of London
  • Canary Wharf
  • Holborn
  • Covent Garden
  • London Bridge
  • Waterloo
  • Clerkenwell
  • Shoreditch

FAQ

Questions we get asked

Pay-as-you-go is £85 per hour. Managed plans start at £39 per user per month, and we quote fixed prices for defined projects. All prices are published upfront and exclude VAT.

That's exactly who we're built for. We become your outsourced IT team: helpdesk, monitoring, security, and on-site help when you need it - for a fixed monthly cost, without a full-time hire.

Yes - it's a core part of what we do. We understand shared WiFi, hot-desking and IT you don't fully control, and we support member companies across London's coworking and flex spaces, remotely and on site.

First response within 2 business hours during the working day (Mon–Fri) - within 1 business hour for critical, business-down issues. Most issues are resolved remotely; for critical problems we target same-day on-site across central London, with remote work starting straight away in the meantime.

Mac, Windows, and Linux, plus Microsoft 365, Google Workspace, networks, and everyday business apps. Our repair heritage means we handle hardware deeper than a typical IT provider.

Anywhere in Greater London. Support starts remotely, engineers come on site when needed, and UK-wide support is available for larger contracts.

Ready for IT that just works?

Book a consultation - no pressure, just honest advice.