AI & workflow automation that earns its keep

Anything repetitive with clear rules: email triage and follow-ups, scheduling, quotes and invoices, data entry between systems, report generation, onboarding paperwork. A good rule of thumb - if your team does it the same way more than twice a week, it's a candidate.

No. We handle the technical side. You tell us what wastes your time, and we figure out the best way to automate it - sometimes that's AI, often it's a simple integration between two tools you already pay for.

Every tool we put in front of your data gets checked for one thing first: whether it trains on what you send it. Where that setting exists we turn it off before anything goes live, and where a workflow touches personal data we keep it in a UK or EU region if the vendor offers one. You get a written note of which tool sees what, so “where did that invoice go” has a document behind it rather than a shrug.

For drafting, summarising and searching your own files, often yes - you may already be paying for it, and we would rather set it up properly than sell you something else. What Copilot does not do is wire two systems together: a quote that has to leave your CRM and land in your accounts still needs building. We will tell you which half of the problem Copilot already covers.

Yes, where there is a clear business case - usually once a simpler workflow has proved itself. An agent is software that works through a task on its own, such as sorting enquiries or preparing a first draft. We start with one well-defined job, keep it inside your own accounts, and have a person approve any step that sends money, deletes data or goes out to a customer. If a plain automation does the job more reliably, we will say so and build that instead.

n8n, Zapier, Make, Microsoft 365 Copilot, custom assistants, and whatever fits. We're tool-agnostic - we pick the right tool for the job, not the one we have a partnership with.

Yes, and we tell you the figure while we are still scoping. Zapier, Make, OpenAI and the rest are billed by the vendor, not by us. Where two designs would both work, we prefer the one that does not add another monthly subscription.

You do. We build inside your own accounts wherever the tool allows it, so the workflow belongs to your business rather than to us. Where something has to sit in our tenancy, you get the export and the documentation, and it comes with you if we part ways.

They break quietly - an API changes, a run stops, and nobody notices until the invoices did not go out. For clients whose IT we run, the automations we build are monitored alongside the rest of their systems, so a failed run reaches us before it reaches you. On a one-off build we set up the alerting and show you exactly where it lands.

Simple workflows: 1–2 weeks. Complex multi-step automations: 4–8 weeks. We scope everything upfront so you know the timeline before we start.

A written description before we start of exactly what changes: which task stops being done by hand, what happens instead, in which of your tools, and who checks the result. We do not forecast percentages or hours saved - you judge the change in your own week. If a workflow is not worth building, we will say so.

For most UK businesses, no. It binds providers and deployers in the EU market, and the work we usually do - moving your own data between your own tools, drafting from your own documents - sits at the bottom of its risk scale regardless. If you sell into the EU, or you want to use AI in decisions about people, that is a conversation to have before we build anything, and we will raise it.